| Perfection Cleaners & Refinishing |
| ph: 434-664-7170 Drinkard@perfectionrefinishing.com |
| Warranty Perfection Cleaners and Refinishing guarantees its product for five years from date of application or two years for service calls. It covers defects in quality, workmanship, and material. This warranty is limited to the repair or replacement of the production only. This warranty does not cover damages by or resulting from neglect of the owner or failure to follow care and maintenance instructions accompanying this warranty. This warranty does not include repair or replacement of the product for normal wear and tear resulting from use of the product. Failure to follow care and maintenance instructions will void this warranty. This warranty is non-transferable. Perfection Cleaners & Refinishing is not responsible for dust particles that may fall into the tub while the new finish is drying, and is not responsible for any damage caused by the removal of tape by the property owner. However, all possible precautions will be taken to prevent this from happening. |
Care and Maintenance Instructions
You should maintain newly refinished bathtub/tiles/countertops in much the same
manner as new bathtub/tiles/countertops. The following instructions will keep the
finish clean and attractive for many years. Failure to follow these instructions may
void your warranty.
You should maintain newly refinished bathtub/tiles/countertops in much the same
manner as new bathtub/tiles/countertops. The following instructions will keep the
finish clean and attractive for many years. Failure to follow these instructions may
void your warranty.
- Do no get the surface wet for stated hours after refinishing work is completed.
- Carefully remove masking tape and paper after stated time.
- Replace bathtub hardware and caulk after stated time.
- Regular cleaning is important to prevent dirt and soap scum build-up that will
hide the beauty of the finish. Clean with warm water and liquid detergents or
bathroom cleaners. Good cleaners are Dow Scrubbing Bubbles, Lysol Tub &
Tile Cleaner, Lime Away Bathroom/Kitchen Cleaner, Mr. Clean and all purpose
liquid dish soap, such as Ivory or Dawn. These will clean the refinished
fixture without dulling the finish. - NEVER use suction cup bathmats or any suction cups on the finish.
- Repair all leaky faucets right away. Constant dripping will cause premature
wear and rust around the drain. - Do not use acids on the finish. If using a drain opener, carefully pour it into
the drain, trying not to spill it on the finished surface. - To keep your finish looking great for years, do not store soap, shampoo, bath
oil, etc. on the corner ledge. Water is trapped underneath and in time, this can
cause the finish to discolor. - Liquid car wax works well to protect the finish and make it easier to clean.
Follow the directions on the container. Waxing around the drain will also
keep water and rust stains from forming. Apply wax every 3 months or so.
Never wax the bottom of the bathtub! It makes it slippery and dangerous. - Never allow nail polish remover to come in contact with the finish as it causes
damage to the finish.
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Disclosure – Terms – Conditions - Preparations – – Please Read Carefully
Preparation: Clean area and ceilings before our arrival this will reduce the chance of anything
landing in the coatings. Customer is responsible for the cost to remove (repair) any foreign object or
excess dust that lands on finished surface after the job has been completed. Remove all loose Items
prior to our arrival. This includes curtains, pictures, shower doors, mirrors, appliances, tables,
accessories or any rugs. If we remove or move any item it is a courtesy only and any damages are the
customer responsibility. If we assist you the customer and something is damaged in the move we are
not responsible.
Protection from Overspray and Dry Dust: To protect the immediate area we must mask it. Masking
Tape can pull up wallpaper or paint like finish. Please alert us to any areas of concern so we can be
extra careful, however any damage caused by masking or removing masking is the customer’s
responsibility. You must cover all surfaces near and outside of the item to be refinished prior to our
arrival to prevent light over spray or surface dust from landing on it. Clean area before we arrive. Any
cost to remove overspray or dry dust outside the immediate area or the refinished item is the
customer’s responsibility and expense.
Stripping: Surfaces that have been painted or glazed before must pass tests for both proper
adhesion with the original substrate and compatibility with the new coating. Any old coating that fails
these tests must be removed with the use of a chemical paint stripper. This is referred to as Chemical
Stripping. Removal of this old coating will allow the new material to bond directly to the original
substrate. If testing concludes that a proper bond exists between the substrate and the old coating,
that surface will be prepared for the new coating. Wet and dry sanding is used to remove the outer
most layer of the old coating to produce a flatter, smoother surface to spray the new finishing material
upon. This is referred to as Mechanical stripping. Both processes will require an additional charge of
$100.00 for bathtubs. The additional cost for other stripping needs will depend on the size and type
of project.
Colors and Surface Textures: Our standard color is Pure White. Other colors require the mixing of
pigments so we cannot guarantee an absolute perfect match on any color as we all see colors
differently. Colors and Textures will vary from manufacturer so samples for Colors and surface
textures shown at time of bid should only be considered a guide. We strive to stay as close as we can
to all samples shown but due to the application process variations in color or textures may occur. If
you are not present to approve colors, textures, or speckling, we are authorized to proceed without
delay. Cost to change or reapply colors or change textures due to lack of presence by customer will
be a customer expense. Counter top resurfacing is a sprayed-on liquid product that cures to a solid
conforming to your existing surface. Because each countertop is individually hand crafted, variations
in color and texture are an inherent part of the resurfacing process. Imperfections in the original
counter may show through and cannot be avoided. Any cost to fix is the Customer’s.
Plumbing: We are not licensed plumbers. However, you authorize us to remove or loosen handles
spouts, drain pieces, or overflow covers, or other plumbing hardware including shower doors if we
determine it is necessary. In those cases YOU THE CUSTOMER will be responsible for returning those
pieces to their original position. Age or general decay of pipes or fixtures may make this impossible
SO PLEASE CONSULT A LICENSED PLUMBER for any areas of concern. Repair any leaks prior to
our arrival. If water leaks delay our work schedule your deposit can be forfeited. Any plumbing fixture
installed or reinstalled by us is a paid courtesy and is not warranted. We are not responsible for any
plumbing related damages under any circumstances.
Paint and Wallpaper: To protect the immediate area we must mask it. Masking Tape can pull up
wallpaper or paint. Please alert us to any areas of concern so we can be extra careful. However any
damage caused by masking or removing masking is the customer’s responsibility.
Materials: Refinishing fumes can be toxic so we require that anyone concerned with any sensitivity or
possible reactions to harsh solvent paint like odors remain out of the immediate area during and 24
hours after the Refinishing process. This includes any animals, fish, reptiles, birds or pets.
Scheduling & Access: Our business hours are Monday through Friday 9:00 A.M. to 5:00 P.M. To get
your deposit refunded or if you have Schedule changes they must be received 3 Business days prior
to original appointment. Failure to do so will leave a workman idle and your deposit will be forfeited. If
we are detained by weather, shipping errors, illness, equipment failure, or job overruns, or
circumstances beyond our control we will notify you as soon as possible for rescheduling. No refunds
for these conditions. We are not responsible for any losses caused by these delays. Prior to our
arrival arrange access to the property. Water and electricity are necessary. Delays caused by the
lack of access or no utilities present leave a workman idle and your deposit will be forfeited.
Terms: Payment is due and payable when the job is completed. Perfection Cleaners & Refinishing
retains the Sole Final Legal ability to determine when a job is completed within the scope of the
refinishing process. Upon job completion Non-Payment will constitute a Criminal charge of THEFT OF
SERVICES. WE ACCEPT CASH OR CHECKS. On the final day of the job, plan to be present to
inspect the work and area for cleanliness and render final payment. Incidental repairs required to
complete the refinishing processes are authorized. Final payment acknowledges customers
acceptance, inspection for Quality of Workmanship and the surrounding area for cleanliness outside
of masked areas.
Preparation: Clean area and ceilings before our arrival this will reduce the chance of anything
landing in the coatings. Customer is responsible for the cost to remove (repair) any foreign object or
excess dust that lands on finished surface after the job has been completed. Remove all loose Items
prior to our arrival. This includes curtains, pictures, shower doors, mirrors, appliances, tables,
accessories or any rugs. If we remove or move any item it is a courtesy only and any damages are the
customer responsibility. If we assist you the customer and something is damaged in the move we are
not responsible.
Protection from Overspray and Dry Dust: To protect the immediate area we must mask it. Masking
Tape can pull up wallpaper or paint like finish. Please alert us to any areas of concern so we can be
extra careful, however any damage caused by masking or removing masking is the customer’s
responsibility. You must cover all surfaces near and outside of the item to be refinished prior to our
arrival to prevent light over spray or surface dust from landing on it. Clean area before we arrive. Any
cost to remove overspray or dry dust outside the immediate area or the refinished item is the
customer’s responsibility and expense.
Stripping: Surfaces that have been painted or glazed before must pass tests for both proper
adhesion with the original substrate and compatibility with the new coating. Any old coating that fails
these tests must be removed with the use of a chemical paint stripper. This is referred to as Chemical
Stripping. Removal of this old coating will allow the new material to bond directly to the original
substrate. If testing concludes that a proper bond exists between the substrate and the old coating,
that surface will be prepared for the new coating. Wet and dry sanding is used to remove the outer
most layer of the old coating to produce a flatter, smoother surface to spray the new finishing material
upon. This is referred to as Mechanical stripping. Both processes will require an additional charge of
$100.00 for bathtubs. The additional cost for other stripping needs will depend on the size and type
of project.
Colors and Surface Textures: Our standard color is Pure White. Other colors require the mixing of
pigments so we cannot guarantee an absolute perfect match on any color as we all see colors
differently. Colors and Textures will vary from manufacturer so samples for Colors and surface
textures shown at time of bid should only be considered a guide. We strive to stay as close as we can
to all samples shown but due to the application process variations in color or textures may occur. If
you are not present to approve colors, textures, or speckling, we are authorized to proceed without
delay. Cost to change or reapply colors or change textures due to lack of presence by customer will
be a customer expense. Counter top resurfacing is a sprayed-on liquid product that cures to a solid
conforming to your existing surface. Because each countertop is individually hand crafted, variations
in color and texture are an inherent part of the resurfacing process. Imperfections in the original
counter may show through and cannot be avoided. Any cost to fix is the Customer’s.
Plumbing: We are not licensed plumbers. However, you authorize us to remove or loosen handles
spouts, drain pieces, or overflow covers, or other plumbing hardware including shower doors if we
determine it is necessary. In those cases YOU THE CUSTOMER will be responsible for returning those
pieces to their original position. Age or general decay of pipes or fixtures may make this impossible
SO PLEASE CONSULT A LICENSED PLUMBER for any areas of concern. Repair any leaks prior to
our arrival. If water leaks delay our work schedule your deposit can be forfeited. Any plumbing fixture
installed or reinstalled by us is a paid courtesy and is not warranted. We are not responsible for any
plumbing related damages under any circumstances.
Paint and Wallpaper: To protect the immediate area we must mask it. Masking Tape can pull up
wallpaper or paint. Please alert us to any areas of concern so we can be extra careful. However any
damage caused by masking or removing masking is the customer’s responsibility.
Materials: Refinishing fumes can be toxic so we require that anyone concerned with any sensitivity or
possible reactions to harsh solvent paint like odors remain out of the immediate area during and 24
hours after the Refinishing process. This includes any animals, fish, reptiles, birds or pets.
Scheduling & Access: Our business hours are Monday through Friday 9:00 A.M. to 5:00 P.M. To get
your deposit refunded or if you have Schedule changes they must be received 3 Business days prior
to original appointment. Failure to do so will leave a workman idle and your deposit will be forfeited. If
we are detained by weather, shipping errors, illness, equipment failure, or job overruns, or
circumstances beyond our control we will notify you as soon as possible for rescheduling. No refunds
for these conditions. We are not responsible for any losses caused by these delays. Prior to our
arrival arrange access to the property. Water and electricity are necessary. Delays caused by the
lack of access or no utilities present leave a workman idle and your deposit will be forfeited.
Terms: Payment is due and payable when the job is completed. Perfection Cleaners & Refinishing
retains the Sole Final Legal ability to determine when a job is completed within the scope of the
refinishing process. Upon job completion Non-Payment will constitute a Criminal charge of THEFT OF
SERVICES. WE ACCEPT CASH OR CHECKS. On the final day of the job, plan to be present to
inspect the work and area for cleanliness and render final payment. Incidental repairs required to
complete the refinishing processes are authorized. Final payment acknowledges customers
acceptance, inspection for Quality of Workmanship and the surrounding area for cleanliness outside
of masked areas.